Integrated Report

Driven by evolution

Integrated Report

2018

Move-nos
CEO & Vice-Chairman of the Board of Directors

Statement of the
CEO & Vice-Chairman of the Board of Directors

The transformation of CTT to address this reality and guarantee its future sustainability.

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Francisco de Lacerda

CEO & Vice-Chairman of the Board of Directors

Chairman of the Board of Directors

Statement of the
Chairman of the Board of Directors

Following a challenging 2017, in 2018 CTT proved its ability to achieve the goals.

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António Gomes Mota

Chairman of the Board of Directors

KEY
Figures of 2018

Recurring EBITDA guidance delivered, as a result of the revenues growth and a stabilisation of the cost base.

Recurring Revenues, 2018
€ million; % of change vs. previous year; total %

+0.3%

bar
491.0
Mail & Other

+12.3%

bar
151.2
Express & Parcels

-23.4%

bar
42.3
Financial Services

+27.0%

bar
23.6
Banco CTT
€15.0m
Savings
Operational Transformation Plan generates costs savings above objectives
Revenues and EBITDA
2017 (€89.9 m)
2018 (€90.4 m)

€ 90.4 m

Recurring EBITDA

guidance delivered

Rendimentos Operacionais Recorrentes
€708.0  m
Recurring Revenues
Rendimentos Operacionais Recorrentes
€30.7  m
Investment
Rendimentos Operacionais Recorrentes
12.8  &
Recurring EBITDA Margin
Rendimentos Operacionais Recorrentes
€19.6  m
Net profit
+12.3%
Express & Parcels
Double-digit growth of volumes and revenues
Rendimentos Operacionais Recorrentes
2,383 
CTT Points
Rendimentos Operacionais Recorrentes
4,600 
Payshop Agents
Rendimentos Operacionais Recorrentes
12,097 
Employees
Rendimentos Operacionais Recorrentes
78.9  %
Clients satisfaction

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Center

  • Introduction To CTT

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  • Strategic Background

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  • Business Units

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  • Performance

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  • Corporate Governance

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  • Proposal For The Appropriation Of Results

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  • Consolidated And Individual Financial Statements

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  • Declaration Of Conformity

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  • Audit Report, Report And Opinion Of The Audit Committee And Independent Limited Assurance Report

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  • Investor Support

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  • Website

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  • Annexes

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Integrated Report 2018

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